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Field Operations – Team Lead
Company Description
Blockbonds has developed SPENN, an advanced financial platform built into a user-friendly mobile application applicable for both consumers and businesses. SPENN is free to download and use, and includes features such as access to a bank account, savings account, real-time transfers, a simple point-of-sale solution for businesses, and an innovative way to withdraw and deposit money.
Job description
The Field Operations – Team Lead will assist the Physical Events Planner to execute events in an assigned territory through in-store demo activity, guerilla marketing, education forums and product events. The main responsibilities of the role are to increase awareness of the brand and product through constant consumer interaction, product use, and gather user feedback on product or service improvements.
The ideal candidate is a goal-oriented, hands-on individual who can quickly establish relationships and manage a growing field team. He/She will have a thirst for excellence and have a passion for helping the unbanked and underbanked on a daily basis.
Essential Job Duties:
*Actively generate trial & produce awareness of the product through excellent execution of guerilla marketing, actual hands-on at events, in-store demos, account seeding and relationship-building with key-influencers.
*Manage and motivate a group of ambassadors and agents in a particular territory.
*Develop strong rapport with field operations staff and management through consistent and professional communication
*Maintain reporting inclusive of the following: scheduling, activity recaps, execution insights, key learnings and best practices, ambassador performance, coaching and follow ups.
Create, build and maintain strategic relationships with partners, retailers and users in order to grow the product’s acceptance in the assigned territory
Keep abreast and report on products, market conditions, competitive activities, advertising and promotional trends
*Recommend local initiatives and product launches in new areas.
Identify opportunities to improve consumer experience both in-store and in-market such as managing product knowledge base and user expectations.
*Be social media savvy to assist with social media with content tied to field marketing execution
*Ensure actual compliance to regulatory requirements, comply with the set budget, and solve/report other on-site issues.
*Other related duties as assigned.
Position Requirements:
*1-3 years’ experience in field sales and store activation (in the financial industry is an advantage)
*1+ year(s) of management experience
Bachelor’s Degree or equivalent experience, preferably in Business, Marketing or Communications
*Willingness to work a flexible schedule
*Strong geographic knowledge of the market is a must; familiarity with greater region a plus.
*Residing in the assigned territory is an advantage.
*Flexibility to travel as needed
*Excellent verbal and written communication skills
*Ability to establish good relationships and credibility with micro and small business owners as well as their customers.
*Excellent at managing time, priorities and expenses
Able to work independently while being a team player
*A clean driving record
*Ability to drive a vehicle for up to 4 hours at a time
*Proficient in computer use
Interested parties are requested to send their resumes to [email protected]
Thanks!
Name: Antonio Quing Perez
Update : 2016-10-20 20:38:11
