Looking for Technical Support Representative    Full-time job

  • Business Name : Radiant Global HD Inc.
  • URL : http://https://mail.google.com/mail/u/0/#inbox/159003b275d33762

  • Age : 18-35
  • Gender : female or male
  • Education : atleast vocational course/ diplo
  • Job Description :
  • 1. Accept and answer all client calls.

    2. Gather all necessary information from clients reported issue.

    3. Ticket Creation

    4. Provide appropriate and necessary assistance to all client issues through conducting 1st level troubleshooting (FCR) and proper escalation.

    5. Follow call handling time standard.

    6. Observe and display good customer service/ professional manner throughout the call.

    • Apply this job? : Apply Job

    Name:  Ms. Amy or Ms. Riza

    Update :  2016-12-16 14:27:58


    Talk to Job HR Ms. Amy or Ms. Riza

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    •  2687 days ago   Rashel Jane
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